Privacy Policy

About This Policy
HoldOn is operated by PT PMA Holdon Performance Indonesia. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

Information You Provide to Us
When you interact with our website or make a purchase, we collect personal details including your name, email address, and phone number. We also collect shipping information such as your delivery address and billing address to fulfill your orders. Payment information including credit card or payment details is processed securely by third-party providers. If you create an account with us, we collect account information including your username, password, and preferences. Additionally, we collect any messages you send us through contact forms or email.
Information We Collect Automatically

When you visit our website, we automatically collect information about your website usage including pages visited, time spent on our site, and how you navigate through our content. We also collect device information such as your browser type, operating system, and IP address. Our website uses cookies, which are small files stored on your device to improve your browsing experience and provide personalized content.
How We Use Your Information
We use your personal information to process and fulfill your orders efficiently. We communicate with you about your purchases and account status to ensure you stay informed about your orders. If you opt-in, we send marketing emails about new products and special offers. We analyze your information to improve our website and services, providing you with a better shopping experience. We use your information to comply with legal requirements and prevent fraud while ensuring the security of our platform.

How We Share Your Information
We do not sell your personal information to third parties. We may share your information with shipping partners to deliver your orders safely and on time. Payment processors receive necessary information to process your payments securely. We work with service providers who help us operate our business, and they may receive limited access to your information as needed. In certain circumstances, we may share information when required by law or to protect our legal rights and interests.
Your Rights and Choices
You have the right to access your personal information that we have collected and stored. You can update or correct your information at any time through your account or by contacting us. You have the right to delete your account and associated information if you no longer wish to use our services. You can opt-out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. You also have the right to object to certain uses of your information. To exercise any of these rights, please contact us at info@goholdon.com.

Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. Our security measures include secure data transmission using SSL encryption and regular security assessments of our systems. We maintain limited access to personal information, ensuring only authorized personnel can access your data. We use secure data storage practices to protect information both in transit and at rest. However, we must note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies to remember your preferences and provide a personalized browsing experience. Cookies help us analyze website traffic patterns and understand how visitors interact with our site. We use this information to provide personalized content and improve our services over time. You can control cookies through your browser settings, but please note that some features of our website may not work properly if cookies are disabled.

Third-Party Services
Our website may contain links to third-party websites or services that have their own privacy practices. We are not responsible for the privacy practices of these external sites or services. We encourage you to review their privacy policies before providing any personal information to third-party websites.
International Data Transfers
Since we are based in Indonesia, your personal information may be processed and stored in Indonesia. We ensure that appropriate safeguards are in place for any international data transfers to protect your privacy rights. We comply with applicable data protection laws regarding international transfers of personal information.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at info@goholdon.com. You can also reach PT Aurora Growth Works at our location in Bali, Indonesia. We are committed to addressing your privacy concerns and will respond to your inquiries promptly.
This policy is effective as of the date listed above and applies to all information collected by HoldOn through our website and business operations.